Track your order

Track Your Order

Thank you for shopping with Lively Home Essentials Shop! We want to ensure you can easily track your order from the moment it leaves our facility to the moment it arrives at your doorstep.

How to Track Your Order

  1. Order Confirmation Email: After you place your order, you will receive an order confirmation email containing your order details. Once your order has shipped, a shipping confirmation email will be sent, including a tracking number.

  2. Tracking Your Shipment:

    • Locate the tracking number in your shipping confirmation email.
    • Visit the carrier’s website (the link will be provided in the email) and enter your tracking number in the designated field.
    • You will be able to see the current status of your shipment and estimated delivery date.

Common Tracking Statuses

  • Pending: Your order has been received and is being processed.
  • Shipped: Your order has been dispatched from our warehouse.
  • Out for Delivery: Your package is on its way to your delivery address.
  • Delivered: Your package has been delivered to the specified address.

Issues with Tracking

If you encounter any issues while tracking your order, such as a delay in updates or the tracking number not working, please contact our customer service team for assistance:

Important Notes

  • Please allow up to 24 hours for tracking information to be updated after you receive your shipping confirmation.
  • If your order has not arrived within the estimated delivery time, contact us so we can help resolve the issue.

Thank you for choosing Lively Home Essentials Shop! We appreciate your business and are here to help ensure your shopping experience is smooth and enjoyable.